M. SYED and A. AHSAN (2020) “Determining Critical Success Factors for Predicting Process Improvement Implementation Success of IT Projects A Case Study of Telecom Industry ”, Sindh University Research Journal - SURJ (Science Series), 50(2). Available at: https://sujo.usindh.edu.pk/index.php/SURJ/article/view/1375 (Accessed: 1May2024).