Impact of Employee Assistance Program on Employee Satisfaction of Public & Private Organizations of Sindh

Abstract

Employee Assistance Program (EAP) is employee based program which is operated within organization; its main purpose is to identify the troubled employees, then help them to solve their troubles, motivate them to resolve their problems through counseling and treatment. The objective of this study is to assess the level of EAP in private & public organizations of Pakistan and then to find the relation between EAP & Employee Satisfaction. Primary data was collected through questionnaires from 100 respondents of 6 different public and private banks and 100 employees of one public and 2 private telecom companies. EAP was measured through instrument designed by John Clifford Anema (2011). Employee satisfaction was measured through instrument designed by Nick Foster (1999).