Consideration Based on Bohn’s Eight-Scale Stage: Two Case Studies from Banking Sector of Pakistan

Abstract

This research paper aims to assess the current stage on knowledge growth of public and private banks from Pakistani banking sector. Two banks, one from public banks and another one from private banks, NBP (National Bank of Pakistan, a public bank) and UBL (United Bank Limited, a private bank) have been selected from Pakistani banking sector for measurement. Questionnaire has been filled from 35 managers of 15 branches of each bank. For assessing the current stage of knowledge growth, 40 questions have been designed for 8 stages carrying measures. The qualitative result is taken out from the quantitative data. The result clearly shows the current stage of knowledge management in both NBP and UBL. NBP is on 5th stage whereas UBL is on 6th Stage on Bohn’s Eight Scale Stage.